Stepping Stones Case Manager

ABOUT RYTHER:
Helping children, youth, young adults, and their families find their path to healing and hope is at the core of our work. We can only achieve this by striving for excellence and providing an array of services that are needed and wanted by the community we serve. We are continuing to expand our service array and locations where we provide services, with therapists in more schools and social service agencies. As we expand our services to serve more than 800 children, youth, and young adults each month – regardless of payer, gender identity, sexual orientation, race or ethnicity, or place of origin – we do so with the intention that we would want our own families to use these services should they need them. The staff at Ryther are committed to creating and maintaining a culture that is informed and reflective of trauma recovery and racial equity and social justice principles.

ABOUT THE ROLE:

As part of a multi-disciplinary treatment team, the Stepping Stones Case Manager will provide case management, outreach, and crisis support to youth and young adults with Intellectual or Development Disabilities (I/DD) who are also experiencing homelessness or housing instability.  Utilizing outreach and case management techniques, this individual will support clients in understanding and accessing appropriate treatment and resources to improve housing stability.

KEY AREAS OF RESPONSIBILITY:

  • Engage clients in various community settings including drop-in centers, shelters, encampments, and other sites.

  • Develop and implement strategies, along with multi-disciplinary team members, to provide outreach and case management services to young people with I/DD who are experiencing homelessness or housing instability.

  • Utilize motivational interviewing, harm reduction, and rapport-building techniques to enhance client engagement in the program.

  • Utilize a wide variety of case management and outreach interventions to meet client’s needs and engage them where they are at.

  • Known and develop a wide variety of social, medical, educational, vocational, and housing resources that are relevant to the population served.  Connect clients to relevant resources.

  • Support clients in accessing appropriate treatment for mental health concerns and medical conditions.

  • Utilize recovery-focused and strength-based approaches to support clients in improving access to resources and reducing health risk factors.

  • Provide resources and community linkages to clients to remove barriers to accessing services.

  • Outreach to partner agencies, community organizations, and other stakeholders to provide psycho-education and program information regarding I/DD, homeless youth, mental health, and other related topics.

  • Collaborate with counselors, therapists, doctors, supervisors, and other providers on the TYS team to provide timely care to clients and monitor safety concerns.

  • Maintain complete and timely documentation, including gathering data in accordance with agency policies and procedures.

  • Maintain appropriate personal and professional boundaries with clients, families, co-workers, and community partners.

  • Approach clients in a culturally relevant manner that reflects the agency and program philosophy and values.

  • Provide referrals and linkages to clients and system partners.

  • Assist clients in navigating systems to have their needs met.

  • Attend and participate in clinical consultation, staff meetings, and supervision appointments.

  • Implement Ryther’s trauma-informed care and social justice & equity models across all areas of work.

  • Demonstrate a high degree of skill in communication and positive interaction with all Ryther employees, prospective employees, external agencies/companies, and the community at large.

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ESSENTIAL JOB REQUIREMENTS

  • Commitment to the Purpose, Vision, and Values of the agency.

  • Accredited bachelor’s degree in behavioral science and two years relevant experience, preferably in social or vocational services with young people.

  • Be at least 21 years of age.

  • Acceptance of a variety of lifestyles, behaviors, cultural, and spiritual practices.

  • Ability to maintain awareness of culturally relevant issues while interacting with children, families, co-workers, and community members.

  • Valid Washington state driver's license and automobile liability insurance.

  • Access to reliable transportation and ability to meet clients throughout King County as needed.

  • Ability to work with a strengths-based model.

  • Ability to work in environments that may include high levels of stress and uncertainty.

  • Understanding of human development, child psychology, and the IDD community.

  • Awareness of the public mental health system.  Ability to work effectively with individuals with complex needs and multi-system involvement.

  • Knowledge of homeless youth services systems.  Comfortable working with clients experiencing homelessness.

  • Ability to operate as a member of an interdisciplinary treatment team.

  • Ability to exercise discretion and maintain client and employee confidentiality.

  • Excellent written/verbal communication and interpersonal skills.

  • Flexibility and ability to work a varied schedule including some evenings and weekends.

  • Effective computer skills, including but not limited to, Microsoft Office & Electronic Health Records.

  • The ability to address and resolve conflict in a professional manner.

  • Strong knowledge of and experience with crisis planning.  Confidence and skill in handling crisis situations safely and effectively are essential.

  • Ability to make ethical, prudent, and informed decisions in complex situations with attention to the safety of all involved, including staff, clients, and community members.

  • Ability to perform a range of physical motions including but not limited to:

    • lifting and carrying up to 50 lbs.

    • standing, walking, sitting for long periods of time

    • kneeling, squatting, and stooping

    • running for brief periods of time