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WISe Program Manager

POSITION DESCRIPTION

Responsible for the clinical supervision and operations of the WISe Team(s).

RESPONSIBILITIES

 

Supervision and Training:

  • Responsible for the services provided by the WISe Team(s). Including supervision of WISe Coach.

  • Oversees the utilization and implementation of WISe QIRT (Quality Improvement Review Tool) to ensure quality assurance

  • Screen, interview and recommend for hire potential employees.

  • Establish, orient and train new WISe Therapists to general as well as site specific criteria.

  • Provide clinical supervision regarding client/family cases with focus on maintaining the provision of high-fidelity WISe services. Maintain documentation of supervision meetings.

    • Provide feedback for Therapists during all phases of Wraparound, that is linked to specific skills and competencies within the principles and phases of Wraparound/WISe to further develop staff skills.

    • Review data outcomes, fidelity assessments, and other forms of feedback to inform individual and group supervision.

  • Oversee preparation for and participate in site reviews conducted by regulatory agencies, contractors, and accrediting bodies

  • Develop and implement individual professional development plans for WISe staff. Evaluate the performance of WISe staff annually.

    • Complete 85% of all performance appraisals on time.

    • Continually adapt program implementation strategies using program evaluation data, including feedback from participants and partners.

  • Assure staff complete all trainings required by contracts and accreditation in a timely fashion and consistent with contract expectations.

WISe Team, Growth and Accountability:

  • Coordinate with agency ARNP and psychiatrists, and facilitate case consultations as necessary.

  • Utilize weekly and monthly census reports to inform supervision, program development and program expansion.

  • Develops such procedures as are necessary to effectively meet the annual program performance and productivity goals.

  • Responsible for program planning, development and service expansion in accordance with agency goals and objectives.

  • Operates the program within budgetary limitations and in accordance with agency policies and procedures.

Agency and Community Relations:

  • Maintain appropriate personal and professional boundaries with clients, families, co-workers, and community resources.

  • Participates in quality management and planning endeavors of the agency as appropriate.

  • Establishes appropriate and effective working relationships with other programs and departments of the agency.

  • Establishes effective and cooperative relationships with community resources as is necessary for the benefit of Ryther and its clients.

  • Assist in developing and sustaining effective partnerships with all King County mental health agencies and with allied systems.

  • Attend Community Resource Team (CRT) meetings on a monthly basis and attend bi-monthly coaches meeting with local WISe specialists.

Documentation, Reporting and Regulatory Compliance:

  • Assure timely and quality clinical documentation for program.

    • 90% of all other required documentation will be completed on time.

  • Assures compliance with all licensing, accreditation and contract standards and requirements applicable to the Program.

  • Participate in fidelity monitoring and program evaluation activities.

  • Assures staff compliance with agency policy and procedures and contractual and accreditation requirements.

  • Oversee preparation for and participate in site reviews conducted by regulatory agencies, contractors, and accrediting bodies.

  • Create and ensure completion of any corrective action plans resulting from a program audit for the Wraparound Program.

    • All corrective actions plans will be submitted within the specified time frames.

Additional Responsibilities:

  • Participate in rotating 24-hour crisis back up for WISe Program.

  • Maintain an awareness of the program’s physical environment and report maintenance and facility safety concerns to appropriate personnel.

  • Demonstrate a high degree of skill in communication and positive interaction with all Ryther employees, prospective employees, external agencies/companies and the community at large.

  • Performs all other duties as assigned.

ESSENTIAL JOB REQUIREMENTS
 

  • Commitment to the Vision and Purpose of the agency.

  • Acceptance of a variety of lifestyles, behaviors, cultural and spiritual practices.

  • 21 or more years of age.

  • Master’s degree and licensure or associate licensure as a LISW, LICSW, LMHC, or LMFT.

  • Minimum of five years experience working with children, youth and families with prior experience in delivery of wraparound services.

  • Previous supervisory experience.

  • Strong clinical skills with training and use of evidence-based practices.

  • Knowledge and understanding of family centered practice principles.

  • Skills in clinical assessment.

  • Knowledge of community mental health systems, Seattle Public Schools, State Children’s Administration and resources within the Seattle area is highly desirable.

  • Previous experience with an electronic health record preferred.

  • Valid state driver’s license and liability insurance.

  • Ability to exercise discretion and maintain both client and employee confidentiality.

  • Effective written and verbal communication skills.

  • Skilled at verbal de-escalation.

  • Ability to perform a range of physical motions including but not limited to:

    • lifting and carry up to10 lbs;

    • standing, walking, sitting for long periods of time;

    • kneeling, squatting and stooping;

    • running for brief periods of time.

  • Ability to use the senses of sight and hearing to effectively supervise clients.

  • Must provide own transportation.

PAY: $ 72,700 - $95,300

BENEFITS
Full and part-time employees at Ryther enjoy a variety of competitive benefits including: 
 

  • Comprehensive Medical and Dental Coverage (We pay your medical deductible!)

  • Multiple Retirement Plan Options (403b tax deferred)

  • Generous Paid Leave Program (3 weeks paid vacation, 10 accrued sick days, 5 personal days, and paid holidays)

  • Life Insurance Coverage

  • Professional development funds

  • Ryther is a recognized and accredited non-profit (501c3) which qualifies for the federal public student loan forgiveness program

SUPERVISOR: Senior Director of Outpatient Services

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