WISe Program Manager

POSITION DESCRIPTION

Responsible for the clinical supervision and operations of the WISe Team(s).

RESPONSIBILITIES

Supervision and Training:

Responsible for the services provided by the WISe Team(s). Including supervision of WISe Coach.
Oversees the utilization and implementation of WISe QIRT (Quality Improvement Review Tool) to ensure quality assurance
Screen, interview and recommend for hire potential employees.
Establish, orient and train new WISe Therapists to general as well as site specific criteria.
Provide clinical supervision regarding client/family cases with focus on maintaining the provision of high-fidelity WISe services. Maintain documentation of supervision meetings.
- Provide feedback for Therapists during all phases of Wraparound, that is linked to specific skills and competencies within the principles and phases of Wraparound/WISe to further develop staff skills.
- Review data outcomes, fidelity assessments, and other forms of feedback to inform individual and group supervision.
Oversee preparation for and participate in site reviews conducted by regulatory agencies, contractors, and accrediting bodies
Develop and implement individual professional development plans for WISe staff. Evaluate the performance of WISe staff annually.
- Complete 85% of all performance appraisals on time.
- Continually adapt program implementation strategies using program evaluation data, including feedback from participants and partners.
Assure staff complete all trainings required by contracts and accreditation in a timely fashion and consistent with contract expectations.

WISe Team, Growth and Accountability:

Coordinate with agency ARNP and psychiatrists, and facilitate case consultations as necessary.
Utilize weekly and monthly census reports to inform supervision, program development and program expansion.
Develops such procedures as are necessary to effectively meet the annual program performance and productivity goals.
Responsible for program planning, development and service expansion in accordance with agency goals and objectives.
Operates the program within budgetary limitations and in accordance with agency policies and procedures.

Agency and Community Relations:

Maintain appropriate personal and professional boundaries with clients, families, co-workers, and community resources.
Participates in quality management and planning endeavors of the agency as appropriate.
Establishes appropriate and effective working relationships with other programs and departments of the agency.
Establishes effective and cooperative relationships with community resources as is necessary for the benefit of Ryther and its clients.
Assist in developing and sustaining effective partnerships with all King County mental health agencies and with allied systems.
Attend Community Resource Team (CRT) meetings on a monthly basis and attend bi-monthly coaches meeting with local WISe specialists.

Documentation, Reporting and Regulatory Compliance:

Assure timely and quality clinical documentation for program.
- 90% of all other required documentation will be completed on time.
Assures compliance with all licensing, accreditation and contract standards and requirements applicable to the Program.
Participate in fidelity monitoring and program evaluation activities.
Assures staff compliance with agency policy and procedures and contractual and accreditation requirements.
Oversee preparation for and participate in site reviews conducted by regulatory agencies, contractors, and accrediting bodies.
Create and ensure completion of any corrective action plans resulting from a program audit for the Wraparound Program.
- All corrective actions plans will be submitted within the specified time frames.

Additional Responsibilities:

Participate in rotating 24-hour crisis back up for WISe Program.
Maintain an awareness of the program’s physical environment and report maintenance and facility safety concerns to appropriate personnel.
Demonstrate a high degree of skill in communication and positive interaction with all Ryther employees, prospective employees, external agencies/companies and the community at large.
Performs all other duties as assigned.

ESSENTIAL JOB REQUIREMENTS

Commitment to the Vision and Purpose of the agency.
Acceptance of a variety of lifestyles, behaviors, cultural and spiritual practices.
21 or more years of age.
Master’s degree and licensure or associate licensure as a LISW, LICSW, LMHC, or LMFT.
Minimum of five years experience working with children, youth and families with prior experience in delivery of wraparound services.
Previous supervisory experience.
Strong clinical skills with training and use of evidence-based practices.
Knowledge and understanding of family centered practice principles.
Skills in clinical assessment.
Knowledge of community mental health systems, Seattle Public Schools, State Children’s Administration and resources within the Seattle area is highly desirable.
Previous experience with an electronic health record preferred.
Valid state driver’s license and liability insurance.
Ability to exercise discretion and maintain both client and employee confidentiality.
Effective written and verbal communication skills.
Skilled at verbal de-escalation.
Ability to perform a range of physical motions including but not limited to:
- lifting and carry up to10 lbs;
- standing, walking, sitting for long periods of time;
- kneeling, squatting and stooping;
- running for brief periods of time.
Ability to use the senses of sight and hearing to effectively supervise clients.
Must provide own transportation.

PAY: $ 72,700 - $95,300

BENEFITS
Full and part-time employees at Ryther enjoy a variety of competitive benefits including:

Comprehensive Medical and Dental Coverage (We pay your medical deductible!)
Multiple Retirement Plan Options (403b tax deferred)
Generous Paid Leave Program (3 weeks paid vacation, 10 accrued sick days, 5 personal days, and paid holidays)
Life Insurance Coverage
Professional development funds
Ryther is a recognized and accredited non-profit (501c3) which qualifies for the federal public student loan forgiveness program

SUPERVISOR: Senior Director of Outpatient Services