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PRIVACY POLICY

At Ryther, we value your privacy and are committed to protecting your personal information when communicating and giving. Our digital communication policy covers technologies such as e-mail, SMS texting and internet forms. Ryther uses industry standard technologies including Secure Socket Layer (SSL), encryption and Multi Factor Authentication (MFA) to keep your personal information as secure as possible and protect against the loss, misuse and alteration of the information under our control. Ryther helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. We do not keep unsecured credit card, client records or medical information. This Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text messages from us.

 

Ryther uses “session cookies” while a visitor is making a donation using a Donate button. “Cookies” are bits of information that are stored by your browser on your hard drive. We use “session cookies” so that we can properly verify a donor’s identity as they move from one donation page to the next. We use “session cookies” and “persistent cookies” in addition to verifying personal information so that we can provide secure access to donor information. These session cookies are not linked to personally identifiable information.

 

"Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

 

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1. Information We Collect

 

When you sign up for our SMS communications, we may collect:

  • Your mobile phone number.

  • Information you provide when opting in, such as your name or preferences (if applicable).

  • Details about your interactions with our messages, such as responses or click-through activity.

 

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2. COSTS OF TEXT MESSAGES

 

We do not charge you for the messages you send and receive via this text message service. However, message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

 

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3. FREQUENCY OF TEXT MESSAGES

 

This Text Messaging Service is for conversational person-to-person communication between you and our employees. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending

on how you use our services and whether you take steps to generate more text messages from us (such as by sending a HELP request).

 

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4. E-Sign Disclosure

 

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

 

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5. How We Use Your Information

 

We use your information to:

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  • Send you confirmation, updates, or alerts you’ve opted into including for appointments and clinical sessions.

  • Respond to your inquiries or requests via SMS.

  • Improve our services and personalize your experience.

  • Comply with legal obligations.

 

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6. Opting In and Out

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By providing your phone number and opting in, you consent to receive SMS messages from us. You can opt out at any time by:

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  • Replying “STOP” to any message.

  • Contacting us at help@ryther.org.

  • Standard message and data rates may apply, as determined by your mobile carrier.

 

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7. Sharing Your Information

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We do not sell, rent, or share your phone number with third parties for their marketing purposes. We may share your information only:

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  • With service providers who help us send SMS messages (e.g., texting platforms), under strict confidentiality agreements.

  • To comply with legally executed and delivered subpoena.

 

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8. Data Security

 

We use reasonable measures to protect your information from unauthorized access or disclosure. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

 

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9. Your Rights

 

Depending on your location, you may have rights to:

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  • Access or correct your personal information.

  • Request deletion of your data.

  • Withdraw consent for SMS communications.

    • To exercise these rights, please email us or call 206.517.0234.

 

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10. Third-Party Links

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Our web site and SMS messages may include links to third-party websites and information. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.

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11. Changes to This Policy

 

We may update this policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our SMS services after changes constitutes your acceptance of the revised policy.

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